Documentation

MailPipe Documentation & Support Center

Everything you need to set up, configure, and get the most out of MailPipe — from your first send to advanced API integrations.

Getting Started

Importing Your Contact List

Learn how to import your subscriber list from an Excel or CSV file into MailPipe. We support all standard formats and validate each address on import.

Steps: Go to Lists → Import Contacts → Upload your file → Map fields → Import. Invalid addresses are flagged automatically and can be removed before import.

Sending Your First Campaign

Create your first email campaign in minutes:

  1. Go to Campaigns → New Campaign
  2. Choose your template or start from scratch
  3. Add your subject line, sender name, and reply-to address
  4. Select your recipient list
  5. Preview and send immediately or schedule for later

Domain Warmup Setup

Before sending at full volume from a new domain, activate the domain warmup feature:

  1. Go to Settings → Domain Warmup
  2. Add your sending domain
  3. Set your target sending volume
  4. MailPipe generates an automatic warmup schedule and handles all warmup traffic

Warmup typically takes 21–30 days depending on your target volume. Your sender score is monitored in real time throughout.

List Management

List Verification

To verify an existing list: Go to Lists → select your list → Run Verification. MailPipe’s 7-layer verification engine checks every address and marks each as Valid, Risky, or Invalid. You can then remove all Invalid and Risky addresses in one click before sending.

Changing a Contact’s Status

To manually update a contact’s status: Go to Contacts → search for the contact → Edit → change Status field. Options include: Active, Unsubscribed, Bounced, Complained.

Unsubscribe Management

MailPipe automatically processes unsubscribes from every campaign. Contacts who click unsubscribe are moved to Unsubscribed status and suppressed from all future sends. One-click unsubscribe (RFC 8058) is enabled by default for all accounts to comply with Gmail and Yahoo requirements.

API Documentation

Authentication

All API requests require your API key, found at Settings → API Key. Include it in the request header:

Authorization: Bearer YOUR_API_KEY

Restricting API Access by IP

For additional security, you can restrict your API key to specific IP addresses. Go to Settings → API → IP Allowlist and add the IPs that are allowed to make requests.

Email Verification API

Verify a single email address in real time:

GET /api/v1/verify?email=address@example.com

Returns: valid/risky/invalid status, MX record check, SMTP ping result, and catch-all detection.

Sending API

Trigger a transactional or campaign email via API:

POST /api/v1/send

Full API reference is available in the API reference documentation.

Authentication Records (SPF, DKIM, DMARC)

MailPipe validates your domain’s authentication records automatically. To set up or check your records, go to Settings → Domain Authentication. We’ll show you exactly what’s configured and flag anything that needs attention.

Account Settings

Securing Your Account

Set a strong password and enable two-factor authentication at Settings → Security. We recommend using a password manager and enabling 2FA for all admin accounts.

Still Need Help?

Our support team is available Monday–Friday, 9:00–17:00 (Israel time).